Refund policy

Last updated: November 8, 2026

30-Day Free Returns – Shop With Confidence

We want you to love your Glowvie order. If you're not completely happy, you can request a return within 30 days of delivery for a full refund.

How to request a return

1. Contact us through the contact form at glowvie.store/help within 30 days of delivery.
2. Include your order number and the reason for your request.
3. We'll review your request and reply with the next steps. If the item needs to be sent back, we'll give you instructions and cover the return shipping cost.

Refunds

Once your return is approved, we'll issue a full refund to your original payment method. Depending on your bank or card provider, it may take 5–10 business days for the refund to appear on your statement.

Damaged, defective or wrong items

If your item arrives damaged, defective or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo of the item. We'll send you a replacement or a full refund, at no cost to you.

Bundles and offers

Items purchased as part of a bundle or offer can be returned under this policy. Refunds for bundles are based on the price you paid.

Questions

For any question about returns or refunds, please contact us through glowvie.store/help.